Concierge Services

Property Management Services

Full-service property management is at the heart of what Astraterra's concierge team delivers. Whether you own a single apartment in Downtown Dubai or a portfolio of villas across multiple communities, we handle every operational aspect so you never have to.

Our property management service includes rigorous tenant screening — credit checks, employment verification, and reference gathering — so that only qualified tenants occupy your property. Once a tenant is in place, we handle all rent collection, issuing formal receipts and chasing arrears on your behalf.

Maintenance coordination is managed through our network of vetted contractors who cover plumbing, electrical, AC, and general repairs. We obtain quotes, supervise works, and report to you with full transparency. Separately, we manage DEWA (Dubai Electricity and Water Authority) accounts — from initial connection and transfer of ownership to ongoing bill management.

We conduct thorough annual inspections of each managed property, documenting condition through written reports and photography, identifying maintenance needs before they escalate, and ensuring the property remains in rental-ready condition year-round.

Relocation Services

Moving to Dubai is exciting — but the logistics can be overwhelming without local knowledge. Astraterra's relocation concierge removes the stress by handling every detail of your move, from the day you decide to relocate through to your first week settled in your new home.

For families, we begin with a school search — mapping the best British, American, IB, and international curriculum schools near your chosen neighbourhood, arranging tours, and helping you navigate Dubai's school admissions process. We also provide visa assistance for employment visas, family sponsorships, and investor residency, working alongside specialist PRO services and government liaison teams.

Our team conducts personalised area tours to help you understand the lifestyle, commute times, and community feel of Dubai's most popular neighbourhoods — from Downtown and DIFC to Arabian Ranches and Dubai Hills. Once you've chosen your home, we coordinate furniture sourcing from trusted suppliers and utility setup including DEWA, Etisalat, du internet, and building access passes.

Lifestyle Concierge

Living well in Dubai is about more than just the property. Astraterra's lifestyle concierge service is available to clients who want the best of Dubai on their terms, without the time spent researching, booking, and coordinating.

We arrange airport transfers — from standard executive cars to larger family or group vehicles — meeting you or your guests on arrival with professional, punctual service. Our team books tables at Dubai's most sought-after restaurants, secures event tickets for concerts, exhibitions, Formula 1, and sporting events, and provides access to experiences that are difficult to arrange independently.

For longer-term lifestyle management, we offer driver hire — sourcing vetted, licensed drivers on daily, weekly, or monthly arrangements — and household staff recruitment, covering housekeepers, chefs, nannies, and personal assistants, with full background verification.

Who Uses Our Concierge Services?

Our concierge clients range widely — what they share is a need for trusted, professional support that saves time and delivers results.

• Busy executives and senior professionals — who live in Dubai but have demanding schedules — they need their property and lifestyle managed seamlessly without constant involvement.

• International investors buying remotely — who are acquiring Dubai property from overseas and need a fully managed, turnkey service to handle their asset without being in the UAE.

• Families relocating to Dubai — who are moving from the UK, India, Europe, or further afield and need end-to-end support — from school search and visa processing to finding a home and setting up utilities before they arrive.