ASTRA TERRA PROPERTIES LLC (“we”, “our”, “us”) is committed to protecting the privacy of users who access our website www.astraterra.ae. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable UAE laws.
1. Information We Collect
We may collect the following information when you use our website or contact us:
- Full name
- Email address
- Phone / WhatsApp number
- Property preferences and inquiry details
- IP address, browser type, and usage data
- Any information voluntarily submitted via forms, email, or messaging platforms
2. How We Use Your Information
Your information may be used to:
- Respond to inquiries and follow up on requests
- Provide real estate brokerage and advisory services
- Share property listings and market updates
- Improve our website functionality and user experience
- Comply with legal or regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data.
Information may be shared only with:
- Developers, landlords, sellers, or relevant transaction parties
- Service providers supporting business operations
- Regulatory authorities when legally required
All parties are required to maintain confidentiality.
4. Data Security
We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
5. Cookies
Our website may use cookies and analytics tools to enhance performance and user experience. You may disable cookies through your browser settings if preferred.
6. Your Rights
You may request:
- Access to your personal data
- Correction or deletion of your information
- Withdrawal of consent for communications
Requests can be made via email using the contact details below.
7. Contact Information
ASTRA TERRA PROPERTIES LLC
Oxford Tower, Office 502, 5th Floor
Business Bay, Dubai, UAE
Email: info@astraterra.ae